Oracle database, Identify problem/issue from alert file

//find out ADR_HOME location

select * from V$DIAG_INFO;

//go in ADR Home
//run below command on command prompt

adrci
show home
show problem
//show problem list out all the incidents

*************************************************************************

PROBLEM_ID           PROBLEM_KEY                                                 LAST_INCIDENT        LASTINC_TIME

-------------------- ----------------------------------------------------------- -------------------- ----------------------------------------

3                    ORA 600 [17286]                                             144063               2016-09-02 15:51:41.613000 +05:30

4                    ORA 600 [16607]                                             134097               2016-09-03 15:44:39.985000 +05:30

5                    ORA 7445 [kkxcrc()+945]                                     134287               2016-09-15 21:32:25.985000 +05:30

2                    ORA 600 [kqldafl1]                                          170213               2016-10-20 12:12:21.930000 +05:30

1                    ORA 600 [17023]                                             170214               2016-10-20 12:12:23.936000 +05:30

6                    ORA 600 [kghfrf1]                                           230937               2016-12-07 17:12:48.040000 +05:30

6 rows fetched

//find out a particular incident

show incident -p "problem_key='ORA 1578'"

//pack incident detail so that these information can be sent to oracle support
ips pack incident 18147 in /tmp